Information We Collect

We collect various types of information to provide and improve our services to you. This may include:

• Personal Identification Information: Such as your name, email address, phone number, and physical address, collected when you register, book a consultation, subscribe to our newsletter, or fill out a contact form.
• Health-Related Information: With your explicit consent, we may collect information regarding your dietary habits, health goals, medical history, and other relevant health data necessary for providing personalized nutritional advice. This information is treated with the utmost confidentiality.
• Technical Data: Includes IP address, browser type, operating system, referral sources, length of visit, and page views. This helps us understand how visitors use our site and improve its functionality.
• Usage Data: Information about how you use our website and services, such as navigation patterns, clicked links, and interaction times.

How We Use Your Information

The information we collect serves several purposes, primarily to enhance your experience and deliver effective services:

• To provide, operate, and maintain our website and services.
• To personalize your experience and deliver tailored nutritional advice and content.
• To process your appointments and manage your consultations.
• To communicate with you, including responding to inquiries, sending appointment reminders, and providing updates.
• To send you marketing and promotional communications, only if you have opted in to receive them.
• To improve our website, services, and customer support based on user feedback and analytical data.
• To detect, prevent, and address technical issues and ensure the security of our platforms.

Sharing Your Information

We value your privacy and do not sell, trade, or otherwise transfer your personally identifiable information to outside parties without your explicit consent, except in the following limited circumstances:

• Service Providers: We may share your data with trusted third-party service providers who assist us in operating our website, conducting our business, or serving our users (e.g., website hosting, email delivery, analytics). These parties are bound by confidentiality agreements and are only permitted to use your information for the specific services they provide.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
• Business Transfers: In the event of a merger, acquisition, or asset sale, your personal data may be transferred as part of the transaction. We will notify you before your information becomes subject to a different privacy policy.

Data Security

The security of your data is a top priority for Dietitian-Banjarmasin.id. We implement a variety of robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data both in transit and at rest.
• Regular security audits and vulnerability assessments.
• Access controls and strict internal policies for handling personal data.
• Secure server environments and firewalls.

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal data:

• Right to Access: You have the right to request copies of your personal data we hold.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the information provided below.

Cookies

Our website uses "cookies" to enhance your experience. Cookies are small data files stored on your device that help us remember your preferences, understand how you interact with our site, and improve user navigation. You have the option to accept or refuse cookies and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our service. For more detailed information, please refer to our dedicated Cookie Policy.

Third-Party Links

Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our services after any modifications constitutes your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please do not hesitate to contact us:

• Company Name: Dietitian-Banjarmasin.id
• Address: Jl. Lambung Mangkurat No. 21, Banjarmasin, Indonesia
• Phone: +62 851-4663-4605
• Email: [email protected]
• Business Hours: Mon-Fri: 9:00-17:00, Sat: 9:00-13:00

Last updated: October 26, 2023